If you’re like me, the only savings you’ve ever been successful at is the automatically-deducted 401(k) account you’ve got at work. If you aren’t like me, well then I’m embarrassed. I liked thinking I wasn’t the only one with a savings problem.
While researching FINOVATE startup companies, I learned about SmartyPig.com. SmartyPig offers free, high-yield online savings accounts with minimum balances of just $25.
Now, SmartyPig isn’t just the every day same old savings account you can get at your bank. It’s not even really a bank. It’s an online “transaction engine” that works in front of a 115-year old publicly traded-bank (West Bank).
The SmartyPig site is secure and tested every day by Macaffee. It’s also affiliated with an FDIC insured bank, so you know your money is safe.
I measure the ease of setting up any kind of online transaction by how many interruptions I receive from my two darling daughters “whatcha doin’ mom?” I didn’t get any, so setting up my account must have taken me less than 12 minutes. Yep! That easy.
I had a little bit of difficulty in the final stage. Apparently I failed the identity questions, so they had to mail me a paper to fill out and send back. I sent it back and my account was activated just two days later. (I think Equifax has my maiden name spelled wrong).
All in all the setup was quite painless.
Now to set up my savings goals. I elected to set up two. Smarty Pig calculated that I’m going to have to save $86.00 a month. So it’s going to automatically withdraw every month.
My second goal is public, but in a different way. People can see where we’re at in our savings progress, and help out if so inclined, but we don’t have to share actual dollar-figures, only percent to goal.
Next I can post my goals on my blog. I emailed support@smartypig.com when I had difficulty with this and got an email back about 12 minutes later. Talk about customer service. I’ve made customer service inquires a few times with SmartyPig, either by email or Twitter (follow @smartypig) and have always received prompt responses. I also phoned their customer support to find out if activating my account would create a hard pull on my FICO score. No “press number 1 for….” Just a real live person, who happily answered my question in moments. No hold time at all, no menus of doom. And no, it’s only a soft pull, not a hard pull so doesn’t affect your credit score.
When I reach my goal, I can get my money back by a check, or debit card or AHC deposit. If I were saving for something like a vacation, jewelry or a new flat-screen TV, I could “cash out” onto one of their Best in Class merchants and receive a bonus of up to 6%. They’ve partnered with Amazon.com, Best Buy, Zales and even Home Depot, if you’re making room for more kids like I am.
The Web site is incredibly easy to use, and even has video tutorials if you’re new to setting up accounts online.
The interface is friendly and very pink. When you sign up you select a cute piggy avatar or upload your own photo if you want to interact on the social side of SmartyPig.
The emails are clear, not cryptic. They also have fun Twitter contests.
This post is about my experience with using SmartyPig, but if you’d like to know more about this innovative company, visit my article over at the Prosper Lending Review.
Happy Saving!
Just my $.02 + interest for today!
By the way, if you want to find me on Twitter, I’m @Jessc098.
**12:04PM, edited for clarity.